Poppy Carmelo, ICADC II

Norton Smith Hired Power

Director of Client Services

Poppy Carmelo, ICADC, is an internationally certified alcohol and drug counselor. A 15-year veteran in the field of behavioral health, Poppy is excited to join Hired Power as the Director of Client Services. She brings experience in direct client care services, employee management, licensing, accreditation, and performance improvement. Poppy’s healthcare organization roles range from Case Manager and Program Director to Executive Director and Corporate Director of Quality and Compliance. She also brings over 10 years of experience from her roles in the hotel and hospitality industry, which includes coaching and managing teams.


As an addiction and trauma specialist, Poppy regularly attends and facilitates national training sessions that showcase new trends in the field of recovery, wellness, client care services, and healing arts. She has committed her life to being a healer of the heart, mind, body, and soul. Poppy’s experiences growing up in a fire family informs the work she does with responders and their families with a familiarity and shared understanding that is priceless. Her passion is to touch the hearts of those she encounters and teach them how to create their life more consciously. Poppy demonstrates her journey through her understanding that every thought, word, or action shifts the energy and can create a new way of being.

In addition to her educational background in addiction and trauma, Poppy’s recent fields of study include training and certifications in various healing concentrations, such as Life Coaching, Compassion Fatigue and Mindfulness and Meditation. As a Northern California native, she enjoys a good Netflix binge, but can also be found grounding herself deep in the heart of nature. Her hobbies include hiking, river walks and finding new places in nature. Poppy is committed to creating and sharing an open forum for compassion and healing one human experience at a time – meet Poppy and you will understand.

Most Recent Blog Posts

5 Ways To Forgive Yourself In Recovery

    Sometimes, in active addiction, we do things we aren’t proud of. We may have hurt the ones we love, do things we are ashamed of, and caused harm to ourselves. We may feel guilty, embarrassed, and angry. Although you may have gotten substance abuse treatment and are...

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    Recognizing A Problem With Alcohol

       It can be fun and relaxing to go out for drinks with your friends on Friday nights after a long work week or have a cocktail before bed. Many people drink alcohol and do so regularly, but how do you know when your drinking has become a problem? When many of us think...

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      Which 12-Step Program Is Right For Me?

        12-Step programs are a common part of addiction recovery. Many treatment programs utilize a 12-Step approach, and many of those recovering choose to attend meetings after they complete their treatment. Attending meetings can help individuals maintain their recovery...

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